The Gilpin Casino
Reno, NV, United States
If you would like to follow up on you application, text 97211 and type SandsRJobs to contact a recruiter. You may also call 775-336-1453 and ask to speak to a recruiter.
General Summary of Job Duties
Trains, maintains, and repairs all equipment and functions in and around the Casino property excluding gaming equipment. Respond to calls for assistance and minor repairs. Individual will assist in the performance of regular preventive maintenance procedures of plant and kitchen equipment, interior and exterior cosmetic maintenance and fixture/furniture repairs. Individual may at times be required to assist in the landscaping maintenance.
Essential Job Responsibilities and Duties
Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.
Must be proficient and versatile in one or more trades: HVAC, electrical, carpentry, painting/sheetrock, plumbing and general mechanics.
Perform preventive maintenance on equipment with proven skills.
Troubleshoot and repair casino and property equipment.
Maintain logs on equipment.
Proficiency in all phases of operation of fire panels.
Recommend needed parts for purchase, order parts and services if needed.
Responds to radio, telephone, and verbal requests for maintenance and repairs throughout the property.
Assists technicians in their training and duties as assigned.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Management.
Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
Other duties as assigned.
General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:
Offer a warm greeting to everyone you encounter with a smile and eye contact.
Practice mutual respect by dealing honestly in all interactions.
Use genuine listening skills and offer sincere responses.
Promote positive interactions with both external and internal guests through sincere greeting and communications.
Be approachable, listen and lead by example.
Be proactive and positive.
If I don’t know, I’ll find out and if we don’t have it, I’ll try to get it.
Support and practice the F.A.S.T. Track Principles from the executive level to the front line staff level.
Acquire knowledge, training and education. Communicate it to all employees.
Anticipate our guests’ needs before they ask.
Contribute ideas and solutions to improve customer service.
Escort our guests rather than point.
Take personal pride in the quality of your work.
Actively seek feedback from our guests concerning our service and atmosphere.
Share and explain information.
Great teams consist of great performers.
Create a culture of two-way communication with employees and guests.
Be courteous, kind and patient with each other.
Skills, Education and Other Requirements
Ability to work independently or with a team to complete required tasks.
Must be proficient and versatile in one or more building trades: electrical, painting/sheetrock, carpentry, plumbing, HVAC and general mechanics.
Intermediate English reading and writing abilities.
Ability to follow written and oral instructions.
Communication skills that contribute to smooth working relationships with co-workers.
Ability to function as part of a team.
Ability to remain calm and professional when under pressure.
Ability to work safely with power tools.
High School Diploma or equivalent work experience.
Some computer operation may be necessary.
Some technical or commercial training necessary.
Three (3) years minimum work experience.
Troubleshoot, adjust and repair selected equipment.
First time applicant?
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The Gilpin Casino
Website : http://thegilpincasino.com