Turtle Bay Resort
The Director of Facilities and Property Operations is responsible for the management, supervision, direction and operation of the Facilities and Property Operations Department which includes its staff, inventory, assets and fiscal budget while ensuring the Resort’s facilities and grounds are properly maintained and are up kept to industry and regulated standards. The Director will also facilitate Resort maintenance, projects and tasks as necessary to improve and enhance the overall guest experience while ensuring safety.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING and WORK EXPERIENCE
High school diploma or equivalent.
Vocational or technical training preferred.
Four years’ experience in a similar position in the hospitality industry.
Previous Management Experience.
Ability to read and interpret HVAC, electrical, mechanical and plumbing blueprints.
Ability to use hand tools and power tools.
Ability to read wire and schematic diagrams.
Ability to properly use an electrical meters.
Universal refrigerant license.
Understanding of office equipment.
Work well under pressure
PERFORMANCE REQUIREMENTS – SKILLS and ABILILTIES:
Ability to manage time and energies in an efficient, effective and organized manner.
Articulate written and verbal communication skills.
Effective presentation and project management skills and ability to present to large groups of individuals delivering a concise, accurate, and convincing message
Ability to proactively envision, create and implement new strategic ideas to drive productive and efficient projects and operational tasks.
Effective management, leadership, organizational and communication skills.
Computer literacy: Proficient in Microsoft Office, various Project, Rooms and Utility Management Software.
Ability to maintain strict adherence to confidentiality requirements.
Must be compassionate, positive, motivational and driven.
Job involves working under variable temperature conditions, extreme heat or cold and noise levels. Work environment includes administrative offices, indoors, outdoors and around fumes and/or odor hazards, dust and/or mite hazards.
Working alone and or with other is an essential function of the job.
Working in areas containing chemicals and other substances will be required.
Work may be performed using machinery and or machines with motorized parts.
Some work may be performed in confined spaces.
Endure various physical movements throughout the work areas.
Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
Frequent lifting and/or moving up to ten pounds and occasional lifting and/or moving between 50 - 100 pounds.
ESSENTIAL JOB FUNCTIONS
Directs and supervises all management and line staff.
Interview, hires and promotes employees in the department.
Trains, motivates and supports subordinate staff to ensure quality service.
Counsels, coaches, disciplines and documents performance of staff. Recognizes and rewards superior performance.
Maintains all personnel and other pertinent records pertaining to Engineering.
Conducts all meetings pertaining to Engineering.
Submits all reports and memos to appropriate parties.
Develops property operations budgets, forecasts and utility accruals.
Maintain all buildings and work performed in accordance to all governing bodies and codes.
Provide assistance in the capital expenditure budget.
Participate in all managerial meetings and functions.
Hires and supervise outside contractors.
Responds to guests’ maintenance requests and questions and resolves their need efficiently.
Respond to any reasonable task as assigned by the Managing Director or designee.
Inspects Resort grounds, buildings and structures to ensure that areas are a clean and safe environment and develop standards for these areas.
Inspect service vehicles and carts to ensure proper maintenance is being used to keep fleet in good working condition and develop programs in these areas.
Plan and keep cost records. Establish budget controls to ensure profitable services operations.
Coordinates work with other staff members engaged in daily activities through subordinate managers.
Order merchandise for storeroom and projects.
Holds daily, weekly, and monthly meetings as needed to keep staff informed.
Devise and implement programs to increase customer quality and service.
Develop and implement yearly budget and 30-60-90 day forecast. Review P&L statements and make appropriate adjustments. Provides monthly comments to Accounting.
Review and maintain guest surveys satisfaction scores
Develop and maintain historical data.
Maintain effective staffing and cost controls in all areas of operations, in relation to customer service requirements.
EOE/AAP | M/F/D/V
About This Employer
Turtle Bay Resort
57-091 Kamehameha Highway
443 Room Resort
Say Aloha to the new Turtle Bay
Turtle Bay Resort is fortunate to be blessed with a richness of nature that few places can claim: the most powerful waves in the world as well as tranquil bays for swimming. Miles of seaside walking trails, a farm on site, and a bird sanctuary. A landscape that lets us plan accommodations thoughtfully, giving everyone an ocean view.
Our refreshed design, enhanced wellness program, and new green initiatives are key to our unfolding story. Activity. Adventure. Authentic Hawai’i.
More To Do In A Day- Every Day
Where else can you go surfing, stand-up paddling, kayaking, snorkeling, golfing, and cycling without leaving the property? Ride horseback before breakfast, take a waterman lesson after lunch, and explore our trails before dinner. Or just relax by the pool, let our massage therapists work the knots out, and daydream on the beach.
A Sancutuary of Land and Sea
Nature has blessed us with a stunning expanse of land and mesmerizing seascapes. Spectacular surf as well as protected bays for safe swimming and snorkeling.
Fertile farmlands and lush forests of biodiversity— protected forever.
Extra Breathing Space
The most spacious resort in Hawaii, we span a luxurious 850 acres; for context, consider that all of Waikiki can fit within 600 acres. All this space makes your visit more relaxing, and every room has an ocean view.
Bringing People Together
Turtle Bay is the living room of the North Shore, a welcoming hub where locals and islanders hang out with visiting pro athletes and celebrities. Our property is the ideal setting for bringing large groups of people together, creating memories to last a lifetime.
In addition to Turtle Bay Resort’s own roof gardens, our kitchens source their ingredients from the organic family farms of the North Shore, and from local fisherman and artisans. Every one of the resort’s restaurants features signature items that highlight local products.
Job Seekers :
| Contact Us
Turtle Bay Resort
Phone : 808) 293-8811