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Facilities Manager

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New York City, NY

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The purpose of this position is to manage multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings.


Develops and maintains positive relationships with clients. Attends client meetings. Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Reviews work orders to ensure that assignments are completed. Responsible for facilities inspections and reports. Coordinates and manages moves, adds and change activities. Obtains and reviews price quotes for the procurement of parts, services, and labor for projects. Manages capital projects. Prepares capital project and operating budget and variance reports. Manages vendor relationships and trains vendors on work order and billing procedures. Responsible for invoice processing and accuracy of cost center coding. Uses pc and/or PDA for work order system, email, ESS and training. Provides process and procedure training. Conducts financial/business analysis including preparation of reports. Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Other duties may be assigned.

Major strength in Customer service. Building inspections, vendor management, and a strong Facilities background. Focused on reporting, quality inspections, overseeing vendor performance, maanging ad-hoc projects, managing the overall budget and operating budget. Oversee quality control program. Go through contract renewals and ensure adherence to the policies and procedures. Manage customer related meetings, customer events, and monitor client's survey action plan. Oversee the development of the facilities team and critical vendor partners. Adapt to the ever-changing environment. Need a minimum of 5-7 years of experience in Facilities Management.


Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or general education degree (GED) required. Minimum of four years of related experience and/or training. Associates degree or Bachelors degree preferred with focus on business, technical or management areas. Prior supervisory experience preferred.


Facility Management certification preferred. Driver's license may be required.


Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.


Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.


Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.


Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.


Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

Equal Opportunity and Affirmative Action Employer

Women/Minorities/Persons with Disabilities/US Veterans

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Company Profile
CBRE Group, Inc. operates as a commercial real estate services and investment company worldwide. The company operates through Americas; Europe, Middle East and Africa; Asia Pacific; Global Investment Management; and Development Services segments. It provides advisory services, such as strategic advice and execution to owners, investors, and occupiers of real estate in connection with leasing, disposition, and acquisition of property; integrated investment sales and debt/equity financing services under the CBRE Capital Markets brand; and valuation services, including market value appraisals, litigation support, discounted cash flow analyses, and feasibility and fairness opinions, as well as originates, sells, and services commercial mortgage loans. CBRE Group, Inc. offers its commercial real estate services under the CBRE brand name; investment management services under the CBRE Global Investors brand name; and development services under the Trammell Crow brand name. CBRE Group, Inc. was founded in 1906 and is based in Los Angeles, California.

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