Location Facilities Analyst
Title: Location Facilities Analyst
Job Number: 00575877
Corporate Functions/Workplace Management & Solutions
Rancho Cordova, CA
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com at http://www.accenture.com/ .
People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies.
Location Facilities Analyst
Execute services in areas of responsibility for small to moderate size location. May oversee the work of team members. Scope may include a wide range of Workplace Solutions specialist facility & building management services delivered at Accenture location. May include asset mgmt, engineering, building & maintenance, cleaning, mail delivery, logistics &/or storage services. Independently carry out routine tasks according to guidelines and/or under supervision.
Provide leadership and direction in matters related to facility operations and scope/quality of services
Plan and manage operations and delivery of services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives
Provide leadership, direction, development and employee supervision within the areas of responsibility
Manage relations with internal leadership and stakeholders
Develop and manage contract relationships with external service providers (negotiate and manage contracts, review performance against strategy and budget).
Lead Workplace Solutions teams to achieve the appropriate level of external and internal customer satisfaction
Participate in the strategic review of business operations and also ensure execution of Workplace Solutions strategy, policies and goals with a focus on long-term business planning and forecasted Workplace Solutions requirements
Design and implement programs and processes to deliver performance improvements to continually support Accenture's Workplace Solutions strategy, including participating in sharing best practices across teams/locations
Manage and ensure consistent application of human resource processes including career development, salary review, recruiting and performance management within area of responsibility and in accordance with local legislations and rules
Independently complete a wide range of Workplace Solutions specialist facility and building management services such as asset management, engineering, building and maintenance services, cleaning, mail delivery and logistics and/or storage services, etc.
May execute/oversee the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment (for example, heating, ventilation, lighting, air-conditioning, plumbing & sanitation, power, security, fire & life safety equipment and elevators/lifts.)
May execute/oversee the activities required to ensure interiors are of a sufficient standard as defined by Accenture policies and standards (for example, décor, painting, furniture and fittings—such as doors, blinds, etc.)
May execute/oversee the energy utilization and activities to reduce energy consumption and the collection and disposal of waste materials in accordance with Accenture and local policy.
May execute/oversee the purchasing, maintenance and disposal of company Workplace assets, in line with Accenture and local policy.
May oversee the delivery of cleaning services within the facility, managing the relationship with the vendor and ensuring standards for cleanliness are adhered to.
May execute/oversee the delivery of inbound and outbound mail and courier services.
May execute/oversee the delivery of storage services (retrieval, return and/or destruction of documents) for day visitors, permanent residents and the provision of offsite storage, according to archival guidelines and working together with Records & Information Management.
May support the day to day management of a Workplace commodity, including maintaining key relationships with suppliers and other industry professionals, influencing compliance of the overall commodity strategy and maintaining commodity content on Accenture applications and other communications.
May perform administrative duties according to location guidelines.
May conduct quality assurance checks to ensure service standards are being met.
May oversee and assist with integration of new joiners.
May carry out instructions for security, fire, health and safety and maintain records.
May act as a point of contact for the landlord or external providers and manage regular contract relationships.
May be single point of contact for Workplace Solutions in a specific location. • May receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed.
May act as the point of contact for various Workplace Solutions tools/databases, related basic technical support and end user training.
Problem-solve by drawing on knowledge of other departments utilizing network of contacts.
Act as a resource for questions from workgroup and customers.
Prepare daily, weekly, and monthly reports associated with the office or workgroup.
May provide input for the performance review process.
May be involved in actions related to programs or projects
High School Diploma/GED
Minimum of 3 years’ experience
College degree preferred
Knowledge of MS Office
Design & construction coordination skill
Advanced Audio-visual experience
Building maintenance experience
Safety & security experience
Critical thinking skills
Problem solving skills
Proven ability to work independently and as a team member
Strong communication skills (written and oral)
Multi-tasking and time management skills
Highly responsive, flexible and adaptable
Proactive thinker/action taker with sense of urgency
Excellent customer service skills
High level of professionalism
Comfortable with office technology to include audio visual
Demonstrated leadership in professional setting; either military or civilian
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing vetera n employment opportunities to our service men and women.
Job: Workplace Management & Solutions
Website : https://www.accenture.com
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency—and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments.