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Job Details

Facilities Coordinator

Company name
Jones Lang LaSalle Incorporated

Austin, TX

Apply for this job

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Jones Lang LaSalle

Job Title

:    Facility Coordinator                                                                        

Build a rewarding career at Jones Lang LaSalle

A career at Jones Lang LaSalle puts you in the center of one of the largest, most sophisticated and industry-leading commercial real estate and investment management firms in the world. We are recognized globally for creating real value for clients and employees. Recent awards include:

World’s Most Admired Companies, Fortune

magazine (2008, 2009)

Best Big Companies, Forbes

magazine’s Platinum 400 (2006, 2007, 2008)

World’s Most Ethical Companies, Ethisphere Institute (2008, 2009)

Sustainable Cities Award, Financial Time and Urban Land Institute (2008)

100 Best Corporate Citizens, CRO

magazine (2007, 2009)

We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on core values like trust, integrity, respect and excellence.

When you join our team, you become part of a vibrant environment that’s committed to equipping you with the resources to develop a long-lasting and rewarding career.

Position description

Facility Coordinator:  Corporate Solutions/IFMOD team, supporting our Client, VMware.

Position Summary:


Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistent with agreement terms.  Janitorial, vending services, etc.

Assist with receiving and dispatching of work requests to technical staff, vendors, landlord or other service providers.

Assist with the coordination and scheduling of maintenance activities

Manage and coordinate work with 3rd party vendor including: tracking work order completion, vendor and client follow up and validating/approving subcontractor invoices

Ensure all site management and operations practices are in compliance with company, (MSA) Master Service Agreement requirements, and client standards

Communicate/Escalate with appropriate parties (client, vendors, etc.) as needed

Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers

Assist Account Manager with tactical planning for the regional facilities team’s goals and objectives

Recommend continuous quality improvement practices

Manage third party COIs & Manage landlord related issues

Establish & coordinate access into necessary applications, as needed

Assist with budgetary requests, analysis and operational reporting:  monthly and quarterly, as needed

Purchasing, as necessary

Provide support for guests, visitors and employees at client locations

Act as an interface with client, visitors and guests.  Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation

Assist in resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment

Coordinate special events in support of client or Jones Lang LaSalle

Provide support for meetings and conference room reservations, as needed and directed

Provide facility specific assistance to the project management team as needed or requested

Ensure delivery of committed services and overall satisfaction with Jones Lang LaSalle performance

Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery

Read and understand the applicable Service Level Agreements.  Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys

Ensure appropriate follow up with customers

Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed


Superior customer service skills and orientation

Ability to maintain professionalism at all times under stressful situations

Ability to plan and manage work under time constraints

Ability to multitask and work without direct supervision

Proficient in MS Office, possess strong written, verbal and people skills

Strong organizational skills and collaborative style needed

Strong attention to detail

Self-starter and team player

Communicate professionally in a clear and concise manner (verbal and written) 

Demonstrate highest professional standards of behavior and follow the JLL Code of Ethics Policy

Flexibility with working hours

JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at Policies/Equal Employment Opportunity and Affirmative Action.pdf

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at

[Click Here to Email Your Resumé]

Company info

Jones Lang LaSalle Incorporated
Website :

Company Profile
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. Our 48,000 people work across 1,000 locations in 70 countries to serve the global, regional and local needs of corporates, investors and developers. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.

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