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Facilities Career Feature

The Job of a Housekeeping Supervisor
By Silas Reed
The boom in the travel and tourism industry worldwide has sparked a need for hospitality professionals who can deliver premium quality services. One of the most sought after jobs in this line is that of a housekeeping supervisor. It is not just hotels and resorts that are seeking good housekeeping supervisors, facilities like hospitals and large educational institutions or any other type of establishment with residential facilities are also looking for people who can supervise services. In this situation, the job of a housekeeping supervisor is not only a very popular career option but also a great way to earn money.

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When people travel or need overnight accommodations pay for this convenience. They expect an environment similar to what they would like in their own homes so that their stay is more comfortable and satisfying. It is the job of the housekeeping supervisor to make sure this happens, especially in hotel facilities. The job of a housekeeping supervisor revolves around the management of a body of housekeeping assistants who perform housekeeping tasks and such as maintenance of the facility employing them. Housekeeping supervisors set the daily routines for cleaning and tidying rooms and taking a lead in establishing standards of quality and ensuring standards are adhered to by their subordinates. The job calls for initiative, and resourcefulness in tackling issues like assigning tasks to the available workforce when one or more housekeeping assistants are absent.

A good housekeeping supervisor must train and help housekeeping assistants develop better techniques and procedures to cleaning and correct problem areas. They must develop new methods and use the latest housekeeping aids available. Supervision is the key responsibility along with evaluating his or her subordinates' work after a thorough inspection. A vital role played by the individual is the issuing and receiving of room keys and the distribution of pay. A housekeeping supervisor also takes instructions from housekeeping department superiors and ensures instructions are carried out. A housekeeping supervisor also tracks departmental employee attendance.

This job requires the supervision of all activities related to keeping the premise clean and tidy and ensure housekeeping assistants adhere to set standards. A housekeeping supervisor's responsibility is to make sure that all the rooms in the establishment are clean and attractive so that there are no complaints from the guests using the facilities. They must also train and help their subordinates complete their work. A supervisor must take corrective measures when and if required. They may also recruit new employees, train them, and recommend the dismissal of staff members who do not conform to set standards.

While basic schooling combined with experience is enough to get a job in motels, larger establishments demand more. An associate's degree in hospitality management is considered a basic academic qualification for the job of a housekeeping supervisor in a reputable business enterprise.

A good housekeeping supervisor must have knowledge of conventional procedures and techniques involved in cleaning. He or she must have a good idea about which product to use and how it can be used for best results. It is important for a housekeeping supervisor superior supervisory skills and the ability to convey instructions in a firm yet friendly manner.

On average, a housekeeping supervisor's salary ranges between US $27,000 and $50,000 per year. The job opportunities are immense for a qualified and experienced candidate especially due to growing number of hotels everywhere.


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